VO-BB - 20 YEARS OLD!

JeffK · T-Shirt Joined: 22 Dec 2005 Posts: 276 Location: Oz

I have a client that has been renting a messages on hold system and wants to purchase their own equipment. This is way out of my league and I don't even know what questions to ask. Was hoping someone in VO-BB world has ideas and or recommendations.

Thanks!

Edo · Guest

Maybe Google can be your client's friend... have him do a search with "interactive voice response equipment" or "IVR". Good luck!!

scottnilsen · Posted: Sun Feb 15, 2009 9:33 pm Post subject:

I have it stuck in my head for some reason that Todd Ellis knows about this kind of stuff. Todd?
_________________
We have nothing to fear but fear itself.

Well, that and mimes.

(714)408-6405 www.scottnilsen.com

Ed Gambill · Posted: Sun Feb 15, 2009 9:43 pm Post subject:

Made in the usa. High quality gear. Nel-Techlabs

I have dealer status. They are good folks

http://www.nel-techlabs.com/
_________________
Esse quam videri "To be rather than to seem"
www.SaVoa.org

No. 07000 Member AES

bobsouer · Posted: Sun Feb 15, 2009 10:05 pm Post subject:

todd ellis · Posted: Mon Feb 16, 2009 8:09 am Post subject:

i am a dealer for this player:

http://www.newworldtelnet.com/ohp6000.jpg

i've sold, probably, 500 of them. download the message via USB - or SD card. inexpensive with a 3 year warranty.
_________________
"i know philip banks": todd ellis
who's/on/1st?

JeffK · T-Shirt Joined: 22 Dec 2005 Posts: 276 Location: Oz

Thanks Ed and Todd! (and everyone else!!)

I will pm you with the contact info.

Thanks again!

Jeff

JimRon · Posted: Mon Feb 16, 2009 10:46 am Post subject:

Nel Tech Labs is good, but you need software and a special modem to be able to connect to most of their boxes. If your client is looking for something simple, a CD player might be the way to go.

Premier Technologies offers a CD player http://www.premtech.com/cdl3800.html

On Hold Plus does as well http://www.onholdplus.com/products/7000series.html

Both companies also offer products that utilize flash drives or SD cards to load the message.

(if you're going the CD player route, the Premier Technologies one is a beast. Big unit, but very sturdy)
_________________
Jim Feldman
www.jimfeldman.us
Twitter: https://twitter.com/jimfeldman
Facebook: www.facebook.com/JimFeldmanVoiceovers

Ed Gambill · Posted: Mon Feb 16, 2009 4:20 pm Post subject:

Jim is right; they have units that require proprietary software and other gizmos to interface.

They also have MP3 support on CD, Flash Drive and SD cards.

The high tech internet interfaced units are to help IOH companies protect their installed base.
_________________
Esse quam videri "To be rather than to seem"
www.SaVoa.org

No. 07000 Member AES

todd ellis · Posted: Mon Feb 16, 2009 4:58 pm Post subject:

i'm not sure why you'd want to go with a CD player over an mp3 (mine or any other) no moving parts, plug & play and unless they get zapped, very reliable.

ever see a CD after it's sat in a player for a year? even if it's NOT spinning 24/7.
_________________
"i know philip banks": todd ellis
who's/on/1st?

JimRon · Posted: Tue Feb 17, 2009 7:48 am Post subject:

Todd,

I agree... the OHM company I work for just replaced an On Hold Plus that's been with the client for 7 years. And it was pretty dusty. But for them it has worked out great, as it has for a few other clients.

Problem with an MP3 unit is you need to be able to get it from the PC to the unit somehow. Like most companies, the phone system is in a closet far away from anyone's PC to transfer via USB. You can transfer it via flash drive, but what if you lose the flash drive (like another of our clients has done on a few occasions).

I only mentioned the CD unit because of it's simplicity -- simplicity in message loading, simplicity in operation.
_________________
Jim Feldman
www.jimfeldman.us
Twitter: https://twitter.com/jimfeldman
Facebook: www.facebook.com/JimFeldmanVoiceovers

todd ellis · Posted: Tue Feb 17, 2009 8:13 am Post subject:

the OHP 6000 also has a SD slot for easy transfer ... pop a card out ... pop a card in. i understand what you're saying, though ... about six months ago i spent 20 minutes trying to explain to an "older gentleman" how to drag & drop a file.
_________________
"i know philip banks": todd ellis
who's/on/1st?

louzucaro · Posted: Thu Feb 19, 2009 11:41 pm Post subject:

todd ellis · Posted: Fri Feb 20, 2009 6:18 pm Post subject:

now you've done it ... you should NEVER speak of such good luck!
_________________
"i know philip banks": todd ellis
who's/on/1st?

louzucaro · Posted: Sat Feb 21, 2009 9:53 pm Post subject:

Ugh...you're right...I am CONSTANTLY telling my wife to heed the power of the jinx and now look what I gone and did!

Stupid Lou
Stupid Lou
Stupid Lou
_________________
Lou Zucaro
http://www.voicehero.com

"Well, yeah, there's my favorite leaf!"