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Philip Banks Je Ne Sais Quoi

Joined: 20 Jun 2005 Posts: 11067 Location: Portgordon, Scotland
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Posted: Wed Mar 03, 2021 11:30 am Post subject: Source Connect |
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I was asked to do a Source Connect Session so thought I'd bite the bullet and buy the $650 3.9 version.
I use a PC
Usually browse using Google Chrome
Download software and I tried unable to install/open. Need DMG to open. Stuck at that point.
Anyone able to help? |
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George Been Here Awhile

Joined: 09 Dec 2019 Posts: 283 Location: Seattle, WA
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Posted: Wed Mar 03, 2021 11:37 am Post subject: |
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If it's prompting you for DMG, I believe that means that the version you downloaded was the one for Mac rather than PC. Sometimes the PC version of something is labeled as Windows instead of just PC. Hopefully that helps some. |
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todd ellis A Zillion

Joined: 02 Jan 2007 Posts: 10523 Location: little egypt
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Posted: Wed Mar 03, 2021 12:21 pm Post subject: |
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what george said. you got the mac version. _________________ "i know philip banks": todd ellis
who's/on/1st?
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Jack Daniel Cinquecento

Joined: 23 Jun 2016 Posts: 581 Location: SoCal
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Posted: Wed Mar 03, 2021 5:46 pm Post subject: |
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Why would Source Connect need a DeMilitarized Gourd? _________________ Jack Daniel
Narrator / Man About Town |
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Kim Fuller DC

Joined: 29 Jan 2011 Posts: 641 Location: Portlandish, Oregon
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Posted: Wed Mar 03, 2021 7:25 pm Post subject: |
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To gourd against data leeks? |
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Philip Banks Je Ne Sais Quoi

Joined: 20 Jun 2005 Posts: 11067 Location: Portgordon, Scotland
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Posted: Thu Mar 04, 2021 6:54 am Post subject: |
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I suspect I may have bought the Mac version. I am in touch with Customer Support who sadly appear to not be in touch with any level of Humanity or reality with which I am in touch. |
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Jack Daniel Cinquecento

Joined: 23 Jun 2016 Posts: 581 Location: SoCal
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Posted: Thu Mar 04, 2021 8:53 am Post subject: |
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Kim--HA! Nice. _________________ Jack Daniel
Narrator / Man About Town |
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Lee Gordon A Zillion

Joined: 25 Jul 2008 Posts: 6863 Location: West Hartford, CT
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Posted: Thu Mar 04, 2021 10:24 am Post subject: |
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Philip Banks wrote: | I suspect I may have bought the Mac version. |
What you bought was a license, so you ought to be able to download the Windows version from the Source Elements website, install that, and apply your license to it. If I recall correctly, you may have to have also signed up for an ILok account to manage the license, in which case you may need to use their license manager to remove it from the Mac version and apply it to the Windows one.
If you are having no luck with the Source Elements people, George Whittam can probably help. _________________ Lee Gordon, O.A.V.
Voice President of the United States
www.leegordonproductions.com
Twitter: @LeeGordonVoice
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Philip Banks Je Ne Sais Quoi

Joined: 20 Jun 2005 Posts: 11067 Location: Portgordon, Scotland
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Posted: Mon Mar 08, 2021 4:18 am Post subject: |
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After a long winded support call everything appears to be working. Should anyone find themself free I'd appreciate a test call
I am
philipbanks
Have a grand week. |
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Philip Banks Je Ne Sais Quoi

Joined: 20 Jun 2005 Posts: 11067 Location: Portgordon, Scotland
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Posted: Mon Mar 08, 2021 11:04 am Post subject: |
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Me n Jack did our thing for a couple of minutes. What he heard sounded like me so well done there!
Only issue is that SC steals the resources from my soundcard so I am either able to SC or record but not both.
"Philip, are you running a backup?"
"No!" |
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todd ellis A Zillion

Joined: 02 Jan 2007 Posts: 10523 Location: little egypt
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Posted: Mon Mar 08, 2021 2:34 pm Post subject: |
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you could hire this lady ...
 _________________ "i know philip banks": todd ellis
who's/on/1st?
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Philip Banks Je Ne Sais Quoi

Joined: 20 Jun 2005 Posts: 11067 Location: Portgordon, Scotland
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Posted: Mon Mar 08, 2021 3:23 pm Post subject: |
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DAVE! |
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Bruce Boardmeister

Joined: 06 Jun 2005 Posts: 7973 Location: Portland, OR
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Posted: Mon Mar 08, 2021 5:24 pm Post subject: |
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During all of my SC sessions I have never had to record on my end. They always commit that vital act on their side, just like ISDN.
B _________________ VO-BB Member #31 Enlisted June, 2005
I'm not a Zoo, but over the years I've played one on radio/TV. . |
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Philip Banks Je Ne Sais Quoi

Joined: 20 Jun 2005 Posts: 11067 Location: Portgordon, Scotland
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Posted: Tue Mar 09, 2021 12:11 am Post subject: |
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Hoorah! |
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Eddie Eagle M&M
Joined: 23 Apr 2008 Posts: 2393
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Posted: Tue Mar 09, 2021 6:58 am Post subject: |
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Occasionally I've recorded a backup with Adobe Audition 3.0 during a SC session.
Client didn't need it but I had it. Worked ok. |
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