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WillMWatt · Posted: Fri Mar 07, 2014 2:30 pm Post subject: Adobe Audition Woes!

Hello all

I'm in a bit of a pickle with Adobe Audition.

When I open up a project, not only does it fail to pick up an line input from mics (internal and external soundcards), but the time indicator doesn't move at all. It also won't play any existing files. Again, the time indicator just stays put at 0:00:00.000

I'm tearing my hair out trying to figure out why this could be.

I've reinstalled the external soundcard drivers, I've rebooted my machine a number of times. I've fiddled around with the Audio Hardware options in Audition. I just don't know what to try next!

SkinnyJohnny · Posted: Fri Mar 07, 2014 2:32 pm Post subject:

I don't know, but maybe try re-installing audition?
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WillMWatt · Posted: Fri Mar 07, 2014 2:37 pm Post subject:

WillMWatt · Posted: Fri Mar 07, 2014 3:08 pm Post subject:

Nope, uninstalling and reinstalling did nothing.

(Creative Cloud made it a breeze, however!)

Jason Huggins · Posted: Fri Mar 07, 2014 3:16 pm Post subject:

I'd get online with tech support. They will do a screen control and could figure it out a lot faster than anyone on here. I've never heard of anyone having that exact problem.

WillMWatt · Posted: Fri Mar 07, 2014 3:22 pm Post subject:

SkinnyJohnny · Posted: Fri Mar 07, 2014 3:23 pm Post subject:

Glad you got it going again!
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georgethetech · Posted: Fri Mar 07, 2014 8:42 pm Post subject:

How did I know you are running Windows? Glad you got it working. Don't forget that paying for creative cloud is paying for their support, you should always start there.
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WillMWatt · Posted: Sat Mar 08, 2014 2:36 am Post subject:

Thanks, Skinny! Me too.

Soundgun - I'm not running windows, I'm on a Mac. I didn't even think to ask Adobe. I'll definitely go to them first next time. By the sounds of things, their tech support is not half bad.

georgethetech · Posted: Mon Mar 10, 2014 12:53 pm Post subject:

When you said "sound card" and "machine" I thought for sure you were on Windows, sorry for making the assumption. I sure hope Adobe provides decent support when they've got us paying into the cloud thing.
_________________
If it sounds good, it is good.
George Whittam
GeorgeThe.Tech
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VOBS.TV Co-host
TheProAudioSuite.com Co-host
TriBooth.com Co-founder

Eddie Eagle · M&M Joined: 23 Apr 2008 Posts: 2393

Audition is a legacy product these days. I don't believe there is any support.

If the audio program is in the latest CSS Suite you will probably get support.

Dayo · Cinquecento Joined: 10 Jan 2008 Posts: 544 Location: UK

Jason Huggins · Posted: Tue Mar 11, 2014 6:06 am Post subject:

I'm running Mavericks and AA. I haven't had any issues. There was a weird dual monitor glitch with the dock, but they fixed it in the current update. I have had no problems. I'm on a 2011 iMac.

todd ellis · Posted: Tue Mar 11, 2014 6:31 am Post subject:

running CS6 on mavericks with no problems. there is an adobe patch you have to run to make after effects work, though.
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Eddie Eagle · M&M Joined: 23 Apr 2008 Posts: 2393