VO-BB - 20 YEARS OLD!

[Mike Harrison]

If I'm not able to make sense of eLearning content due to poor writing, then those listening won't be able to, either. So, then, what's the point of instructing?

Some will say it's "not your place" to question. I disagree. If we - as has been discussed here several times - work with clients and not for them, I feel it's my obligation as a team member to politely offer constructive input that will make the effort better.

Thus, when a client recognizes that we know more about words than simply possessing the ability to spit them out, I think the bond is strengthened because they know they can rely on our expertise.

From one of my telecommunications clients:

[ConnieTerwilliger]

Mike, this is a great example.

It gets tricky when there is a layer in between and the middle-man thinks our questions and suggestions don't need to be passed along to the end client with the reasoning being if they want something changed they will come back and we'll get paid again.

Sorry!? How on earth is this customer service?
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[JBarrett]

It can also be tricky when you're friends with the "client" and point out what (to you) is an obvious grammatical error, only to get a blank stare in return, and comments along the lines of "I don't get what you're saying." I had that joyous experience several years ago while recording a scratch VO for a friend's animation project. My friend was a director at a new studio, and was directing me in the scratch session in the facility where he worked. It was his concept from top to bottom, including the script, and one of the very last lines included a turn of phrase that I'd heard my friend use regularly in casual conversation. I knew it wasn't proper grammar, so I pointed it out and recommended an alternate wording. Long story short, it was an awkward ending to what was an otherwise pleasant experience. I never heard from him after that session, and (strangely enough, or maybe not) haven't seen that project reach the light of day.
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Justin S. Barrett
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