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SoundsGreat-Elaine Singer
King's Row


Joined: 30 Dec 2004
Posts: 1055
Location: Toronto, Canada

PostPosted: Thu Jan 04, 2007 9:09 am    Post subject: Website Question Reply with quote

The last couple of days I've been getting a lot of mail delivery failure notices. They are being sent to an email address made up of random letters at soundsgreat.ca, e.g. qoid@soundsgreat.ca.

Is this something I should be worried about? Is it possible my website will be blacklisted (or whatever)?

Thanks.
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Elaine
The Youthful Mature Voice (Emeritus)
Senectitude is not for the faint of heart.
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 11075
Location: Portgordon, Scotland

PostPosted: Thu Jan 04, 2007 9:37 am    Post subject: Reply with quote

Been happening to me as well. Part of the nuisance element on the internet.
No idea how it can be prevented, like you I'd welcome suggestions.
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sdelgo
Contributor IV


Joined: 04 Dec 2006
Posts: 143
Location: Milwaukee

PostPosted: Thu Jan 04, 2007 9:56 am    Post subject: Reply with quote

It is called "e-mail spoofing" it's a spammer ploy to get around various spam filters. When you receive a "failure" notice it just so happened that one of the many e-mail accounts that "you" sent an e-mail to was non-exsistent thus getting a mailer daemon. It's not coming from your e-mail account it's coming from the spammer's account but the spammer spoofs his account with your e-mail address, then when the e-mail hits a non-exsistent account the automatic daemon replies to the spoofed address instead of the spammer's address. So you are really not sending out 1000's of e-mails it just appears that your are BUT you are getting the replies from the failed e-mails.

All of it is illegal.

Sdelgo
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Deirdre
Czarina Emeritus


Joined: 10 Nov 2004
Posts: 13023
Location: Camp Cooper

PostPosted: Thu Jan 04, 2007 10:11 am    Post subject: Reply with quote

And seemingly untraceable.

The bad guys are using your domain and a random "email user" as their "reply-to" part of their spam mail-outs.
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SoundsGreat-Elaine Singer
King's Row


Joined: 30 Dec 2004
Posts: 1055
Location: Toronto, Canada

PostPosted: Thu Jan 04, 2007 10:21 am    Post subject: Reply with quote

So as long as the emails aren't originating from my domain, I should be okay.

Thanks.
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Elaine
The Youthful Mature Voice (Emeritus)
Senectitude is not for the faint of heart.
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Doc
Guest





PostPosted: Thu Jan 04, 2007 6:19 pm    Post subject: Reply with quote

I have been researching this problem for several months now. The only solution I have found which may or may not be appropriate for you is to use a contact form (which does not display your e-mail address) for replies and responses from your website.

Bots cruise the web collecting ALL e-mail addresses they find to conduct their unsavory acts of virtual vandalism.

The one other trick I have heard about is to put a couple of asterisks on either side of the your e-mail address. This supposedly confuses the bot which prevents it from recognizing, thus STEALING your e-mail addy.

Either of these solutions, however, render actually linking your e-mail address on your site.

Best I've found so far. Anyone with better ideas or solutions, PLEASE fire away. I'm really tired of deleting 2/3 of my e-mail every day before I'm able to read the e-mail I want.

And, oh yes... Happy New Year to ALL my board buds! Laugh
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ConnieTerwilliger
Triple G


Joined: 07 Dec 2004
Posts: 3381
Location: San Diego - serving the world

PostPosted: Thu Jan 04, 2007 7:07 pm    Post subject: Reply with quote

Thanks for bringing this up - I get a ton of these everyday as well. And they go straight to my Delete folder.

But now that I think about it, I thought I had my system set to reject anything that didn't come specifically to me. So time for a call to my ISP!
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asnively
Triple G


Joined: 17 Jun 2006
Posts: 3204
Location: Los Angeles

PostPosted: Thu Jan 04, 2007 7:53 pm    Post subject: Reply with quote

I recommend embedding your email address in a tidy little script that will hide it from the bad 'bots. Here is one for you, and it's free!

Enkoder
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Last edited by asnively on Fri Feb 27, 2009 1:47 am; edited 1 time in total
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SoundsGreat-Elaine Singer
King's Row


Joined: 30 Dec 2004
Posts: 1055
Location: Toronto, Canada

PostPosted: Thu Jan 04, 2007 9:21 pm    Post subject: Reply with quote

The whole thing is they are not using my official email address. I have my website set up so that I receive anything that has soundsgreat.ca after the @ sign. So now I'm getting all the delivery denied notifications coming to lty@soundsgreat.ca or ldjf@soundsgreat.ca

My main concern is that the domain doesn't get blacklisted as sending out spam because it looks like the email was originally sent from ldjf@soundsgreat.ca, etc.

This is the header from the original email that was sent from my domain, the delivery of which was denied.
Quote:
Return-Path: <espbv@soundsgreat.ca>
Received: (qmail 29779 invoked from network); 4 Jan 2007 15:56:10 +0200
Received: from wsip-70-184-186-130.hr.hr.cox.net (70.184.186.130)
by webceo.ks.ua with SMTP; 4 Jan 2007 15:56:09 +0200
Received: (qmail 2847 invoked from network); Thu, 4 Jan 2007 08:56:04 -0500
Received: from unknown (HELO rofugx) (105.187.113.157)
by wsip-70-184-186-130.hr.hr.cox.net with SMTP; Thu, 4 Jan 2007 08:56:04 -0500
Message-ID: <001d01c73008$1362c460$9d71bb69@rofugx>
From: "Alvarado E. Tybalt" <espbv@soundsgreat.ca>
To: <park@websiteceo.com>


and this is the header from the email that came back saying delivery failed:

Quote:
Return-Path: <>
Received: from toip29.srvr.bell.ca ([67.69.240.31])
by tomts30-srv.bellnexxia.net
(InterMail vM.5.01.06.13 201-253-122-130-113-20050324) with ESMTP
id <20070104135621.TFFB1188.tomts30-srv.bellnexxia.net@toip29.srvr.bell.ca>
for <soundsgreat@sympatico.ca>; Thu, 4 Jan 2007 08:56:21 -0500
Received: from mout-bounce.perfora.net (HELO toip15.srvr.bell.ca) ([217.160.230.50])
by toip29.srvr.bell.ca with ESMTP; 04 Jan 2007 08:56:17 -0500
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: Ao8CAD6WnEXZoOYyemdsb2JhbAAYiB+FBQEBCQwqVoQS
Received: from mout-bounce.perfora.net ([217.160.230.50])
by toip15.srvr.bell.ca with ESMTP; 04 Jan 2007 08:56:14 -0500
Received-SPF: pass (mxus1: domain of webceo.ks.ua designates 195.38.17.129 as permitted sender) client-ip=195.38.17.129; envelope-from=postmaster@webceo.ks.ua; helo=webceo.ks.ua;
Received: from [195.38.17.129] (helo=webceo.ks.ua)
by mx.perfora.net (node=mxus1) with ESMTP (Nemesis),
id 0MKpiB-1H2T4l3s9l-0007CD for espbv@soundsgreat.ca; Thu, 04 Jan 2007 08:56:13 -0500
Received: (qmail 29786 invoked for bounce); 4 Jan 2007 15:56:10 +0200
Date: 4 Jan 2007 15:56:10 +0200
From: DAEMON-MAILER@webceo.ks.ua
To: espbv@soundsgreat.ca
Subject: failure notice
Message-ID: <0MKpiB-1H2T4l3s9l-0007CD@mx.perfora.net>

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Elaine
The Youthful Mature Voice (Emeritus)
Senectitude is not for the faint of heart.
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Doc
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PostPosted: Thu Jan 04, 2007 9:41 pm    Post subject: Reply with quote

Amy,

I hadn't SEEN that little utility before... very cool, indeed!

I may just give it a try since my site is done in html.

I'll let you know how it works.

Thanks ever so much! (My mother was frightened by Shirley Temple)

Get Lost
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DaveChristi
King's Row


Joined: 03 Aug 2006
Posts: 1033
Location: Bend, OR

PostPosted: Thu Jan 04, 2007 10:13 pm    Post subject: Reply with quote

Elaine,

If I can put your mind at rest. Webmasters and Postmasters look at the offending EMAIL server. Not the domain of the address.

Quote:
Return-Path: <espbv@soundsgreat.ca>
Received: (qmail 29779 invoked from network); 4 Jan 2007 15:56:10 +0200
Received: from wsip-70-184-186-130.hr.hr.cox.net (70.184.186.130)
by webceo.ks.ua with SMTP; 4 Jan 2007 15:56:09 +0200


In this case wsip-70-184-186-130.hr.hr.cox.net is the server that the e-mails are being sent from, so no worries.

As far as e-mail goes, I now use Google's G-mail service for ALL of my e-mail accounts. Their spam filtering is second to none (and I've tried a lot). The G-mail account remains transparent to everyone else. They have features where I can send and receive my "davechristi.com" and other accounts right FROM G-mail.

If anyone is interested I'll send you a G-mail invitation (I have about 100) and show you how I did it.

G-mail is free and you get 2.8 gigabytes of storage. I use 1 G-mail account to handle about 10 e-mail addresses.
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billelder
Guest





PostPosted: Fri Jan 05, 2007 2:06 am    Post subject: Reply with quote

This took my web site down and stopped my domain e-mail from working. One day I got an "account suspended" note where my web site should have been. The problem with this is that future and potential clients see this and think I don't pay my bills or something.

I had my e-mail forwarded to Earthlink/MindSpring because it is convenient. I also had a "catchall" address which appears was the problem. Catall means that any name...like "moron@billsdomain.com" would still get forwarded to me. Here is the first note as to why from my web host.
Quote:
The issue is that an email was sent to mindspring/earthlink, then reported as spam.
Any time you report spam, it will flag it as if it was coming from our server, if it is forwarded to you.

Then they sent this reply as a suggestion to prevent this.
Quote:
I would recommend disabling a catchall as the mail went to an address at the domain and was forwarded to you.
Please disable the catchall, and create real forwarders. (This would limit the amount of possible addresses they can send spam to.)

That seems to have done the trick.
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asnively
Triple G


Joined: 17 Jun 2006
Posts: 3204
Location: Los Angeles

PostPosted: Fri Jan 05, 2007 2:36 am    Post subject: Reply with quote

Elaine-- I know we used to always do that in the good old days, but nowadays the recommended practice is to have specific email addresses only to foil alphabet attacks. You might choose Elaine@, info@, and studio@ or similar and then all others should (in my opinion) bounce back on the sender.
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Last edited by asnively on Fri Feb 27, 2009 1:47 am; edited 1 time in total
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mcm
Smart Kitteh


Joined: 10 Dec 2004
Posts: 2600
Location: w. MA, USA

PostPosted: Fri Jan 05, 2007 8:37 am    Post subject: Reply with quote

Does anybody use extra stuff in their email link that has to be removed, e.g., mcm<remove this>@mcmvoices.com

I'm wondering if that is effective at eliminating some of the spam, or are the bots onto that too.
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sdelgo
Contributor IV


Joined: 04 Dec 2006
Posts: 143
Location: Milwaukee

PostPosted: Fri Jan 05, 2007 8:49 am    Post subject: Reply with quote

Here is a piece from www.windowssecurity.com on how to prevent spoofing.

http://www.windowsecurity.com/articles/Email-Spoofing.html

Technological Solutions
Although legislation may help to deter some spoofing, most agree that it is a technological problem that requires a technological solution. One way to control spoofing is to use a mechanism that will authenticate or verify the origins of each e-mail message.

The Sender Policy Framework (SPF) is an emerging standard by which the owners of domains identify their outgoing mail servers in DNS, and then SMTP servers can check the addresses in the mail headers against that information to determine whether a message contains a spoofed address.

The downside is that mail system administrators have to take specific action to publish SPF records for their domains. Users need to implement Simple Authentication and Security Layer (SASL) SMTP for sending mail. Once this is accomplished, administrators can set their domains so that unauthenticated mail sent from them will fail, and the domain’s name can’t be forged.

Note:
For more information about SPF, see http://spf.pobox.com. The specifications for SASL are available in RFC 2222 at http://www.ietf.org/rfc/rfc2222.txt.

Microsoft and others in the industry are working on the Sender ID Framework, which is based on SPF and is under review by the Internet Engineering Task Force (IETF). The technology has been the source of some controversy. AOL recently withdrew its support for Sender ID and went back to SPF, and the Apache Software Foundation announced in September that they were rejecting Sender ID. Most of the controversy is due to patent and licensing issues, but there are some technical differences in the two mechanisms: Sender ID uses RFC 2822 specifications for checking header information in e-mail messages, while SPF uses those of RFC 2821 (“mailfrom” verification).

Steve
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