View previous topic :: View next topic |
Author |
Message |
Deirdre Czarina Emeritus
Joined: 10 Nov 2004 Posts: 13016 Location: East Jesus, Maine
|
Posted: Wed Sep 12, 2007 2:29 pm Post subject: Zephyr 9202 Display |
|
|
Suddenly, the LCD display on my Zephyr is NOT SHOWING me anything.
I can get it to show contrast in debug mode (pressing Yes and No upon startup), but it still won't show me the current connection or init or anything.
The volume of the tone when the buttons are pushed is WAY LOUD as well.
I've tried leaning on the HELP button, but it doesn't appear to reset the RAM, which is what I am guessing is screwed up.
Yoiks!
I can't tell what's going on. _________________ DBCooperVO.com |
|
Back to top |
|
|
Brett Mason Backstage Pass
Joined: 03 Jul 2007 Posts: 491 Location: Tidy Town, NC
|
Posted: Wed Sep 12, 2007 2:58 pm Post subject: |
|
|
|
|
Back to top |
|
|
Edo Guest
|
Posted: Wed Sep 12, 2007 5:12 pm Post subject: |
|
|
Dear Deir...
I looked this one up in the manual, dunno whether it'll help or won't...
Condition: Front Panel Display Problems
If the LCD is dark or unreadable, the special front panel diagnostic and set- up mode may be useful. To enter this mode, press the <YES + > and <NO - > buttons simultaneously while powering- up the Zephyr. All LEDs should illuminate and the LCD displays the famed “Kevin Icon.” The <SEL> buttons adjust the backlight level, while the <YES+> and <NO-> buttons control the LCD contrast. The unit must then be switched- off and on again to resume normal operation.
If this does not work then the Zephyr’s internal ROM settings may have been scrambled. In this case hold the HELP button depressed for 5 to 10 seconds and release. The default contrast and brightness values have now been set. If neither of the above works try the COLD BOOT command.
(I couldn't find out so quickly what they mean by COLD BOOT).
Wanna read more? Check the MANUAL
Good luck! |
|
Back to top |
|
|
Deirdre Czarina Emeritus
Joined: 10 Nov 2004 Posts: 13016 Location: East Jesus, Maine
|
Posted: Wed Sep 12, 2007 6:15 pm Post subject: |
|
|
Edo-- you're a doll.
I did that Yes/No thing and the Help Button thing.
I have a hard copy of the manual here and I've been looking at the one online.
I'm in touch with Telos service and they think it might be the LCD display itself. If they can get me a loaner, I'll ship this one off to be repaired.
xo _________________ DBCooperVO.com |
|
Back to top |
|
|
LaughterHeals Contributor II
Joined: 18 Apr 2007 Posts: 68 Location: ewwwwtah
|
Posted: Wed Sep 12, 2007 6:26 pm Post subject: |
|
|
Deirdre wrote: |
...
I'm in touch with Telos service and they think it might be the LCD display itself. If they can get me a loaner, I'll ship this one off to be repaired.
xo |
Deirdre,
If the monitor itself is the problem, you should be able to hook up an external monitor and switch to it. This would 1) allow you to complete any urgent projects before sending the machine in for display repair and 2) Would more directly show that the display or related circuitry are the culprits (depending on where the actual problem is). .. but didn't you say you've been answering yes/no prompts, shown on the display .. ??
James |
|
Back to top |
|
|
Deirdre Czarina Emeritus
Joined: 10 Nov 2004 Posts: 13016 Location: East Jesus, Maine
|
Posted: Wed Sep 12, 2007 6:55 pm Post subject: |
|
|
James, just in case you don't know, this LCD display is about 3.5 inches wide and an inch tall, and is built in. It shows the transmit/receive protocols and connections.
The Yes/No thing involves holding down the YES and NO buttons as you boot up the machine. (not yes/no prompts) It shows all the LEDs and a little doo-dad on the LCD that lets you adjust the contrast.
THAT works, but it's not displaying the regular start-up stuff and connection stuff. I don't want to cold boot the machine, because if I set it to facotry defaults and STILL can't see the display, I can't use it for my daily work.
gah! _________________ DBCooperVO.com |
|
Back to top |
|
|
bobbinbeamo M&M
Joined: 05 Mar 2007 Posts: 2468 Location: Wherever I happen to be
|
Posted: Wed Sep 12, 2007 7:29 pm Post subject: |
|
|
WOW, DB, glad it's figured out. My zephyr, fortunately is functioning well. I've heard your problem is a tad unusual, as these puppies have few problems. _________________ Bobbin Beam
www.bobbinbeam.com
blog.bobbinbeam.com |
|
Back to top |
|
|
LaughterHeals Contributor II
Joined: 18 Apr 2007 Posts: 68 Location: ewwwwtah
|
Posted: Thu Sep 13, 2007 9:01 am Post subject: |
|
|
Deirdre wrote: | James, just in case you don't know, this LCD display is about 3.5 inches wide and an inch tall, and is built in. It shows the transmit/receive protocols and connections.
|
oops!
Ok, I'll stop trying to be helpful when I've not had enough sleep.
I somehow was thinking you were refering to a laptop display that was not working. I appologise for the misdirection.
The concept might still apply though. In reading your manual (as linked to by Edo), Section 9 (p. 157) refers to "Remote Control" which, apparently, allows full control ... "The RS- 232 serial port can be used for computer control of the system. Full status and control are available via this port, including ISDN dialing, storage of set- ups, etc."
It requires a small piece of equipment knows as a "null modem cable" (or adapter, if used with standard modem cable). You can get these at any radioshack.
Obviously, the Telco folks know far more than I do. This is just an idea.
James |
|
Back to top |
|
|
Deirdre Czarina Emeritus
Joined: 10 Nov 2004 Posts: 13016 Location: East Jesus, Maine
|
Posted: Thu Sep 13, 2007 1:42 pm Post subject: |
|
|
And today it's working-- so what the heck.
I may just send it in to be serviced as a precaution. I have had it for 6 years with NO trouble. . . I don't want it to suddenly give up the ghost. _________________ DBCooperVO.com |
|
Back to top |
|
|
bobsouer Frequent Flyer
Joined: 15 Jul 2006 Posts: 9882 Location: Pittsburgh, PA
|
Posted: Thu Sep 13, 2007 1:47 pm Post subject: |
|
|
Or the ghoul as it were. _________________ Be well,
Bob Souer (just think of lemons)
The second nicest guy in voiceover.
+1-724-613-2749
ISDN, Source Connect, phone patch |
|
Back to top |
|
|
TheVoiceOfBob 14th Avenue
Joined: 05 Oct 2006 Posts: 1411 Location: Pittsburgher in the Carolinas
|
Posted: Thu Sep 13, 2007 3:08 pm Post subject: |
|
|
Now that it's working properly it might not be a bad idea to get that null modem cable and see if you can port the status information to the computer. That would be nice to have as backup.
The question will be, do you have a serial port on your computer? Those are going by way of the ISA and AGP slots. It's a 9 pin D shell connector. A null modem cable just swaps a couple of lines around to allow the transmit pins to talk to the receive pins. _________________ Try to imagine a world where there is no such thing as hypothetical situations.
The Voice of Bob |
|
Back to top |
|
|
Hart Assistant Asylum Chief
Joined: 03 Jan 2006 Posts: 2107 Location: Foley, AL
|
Posted: Thu Sep 13, 2007 6:52 pm Post subject: |
|
|
I just had to have Telos repair a Zephyr I bought. I was very pleased with their service - from the guy I first talked to on the phone to the turnaround time and everything. And they packed it up wonderfully for shipping (I'm kinda anal about that). My only gripe is that I sent the power cord with it and they didn't send it back. No biggie, I've got extras laying around. _________________ Hart Voice Overs Blog
Brian Hart Productions |
|
Back to top |
|
|
bobbinbeamo M&M
Joined: 05 Mar 2007 Posts: 2468 Location: Wherever I happen to be
|
Posted: Thu Sep 13, 2007 8:48 pm Post subject: |
|
|
DB- Hope there's no "ghost in the machine". Halloween is on its way, after all. _________________ Bobbin Beam
www.bobbinbeam.com
blog.bobbinbeam.com |
|
Back to top |
|
|
JTVG Backstage Pass
Joined: 21 Jun 2007 Posts: 433
|
Posted: Fri Sep 14, 2007 2:07 pm Post subject: |
|
|
DB,
Talk to David in Tech support at Telos. I've been talking to him off and on for a few months in regards to a couple of problems I've had with my Zephyr, which were also very unusual. Nice guy and very educated about the product.
Joe _________________ Joe Szymanski
http://www.joethevoiceguy.com |
|
Back to top |
|
|
Frank F Fat, Old, and Sassy
Joined: 10 Nov 2004 Posts: 4421 Location: Park City, Utah
|
Posted: Fri Sep 14, 2007 2:14 pm Post subject: |
|
|
A little bit of a threadjack here, but in light of DB's Telos debacle - and because I have taken a lot of flak regarding this subject - I had to post this:
http://news.bbc.co.uk/2/hi/technology/6519681.stm
Toodles
F2 _________________ Be thankful for the bad things in life. They opened your eyes to the good things you weren't paying attention to before. email: thevoice@usa.com |
|
Back to top |
|
|
|