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Network Disconnect UPDATE
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Deirdre
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Joined: 10 Nov 2004
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Location: East Jesus, Maine

PostPosted: Mon Feb 27, 2006 3:32 pm    Post subject: Network Disconnect UPDATE Reply with quote

All of a sudden, I can't dial out on my Zephyr.
I get as NETWORK DISCONNECT message no matter what I try to dial.

Other stations can dial me and connect just fine.

WTF?
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Last edited by Deirdre on Wed Mar 01, 2006 6:50 pm; edited 1 time in total
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Hart
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PostPosted: Mon Feb 27, 2006 3:40 pm    Post subject: Reply with quote

It's doing it on long distance and local calls?
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Deirdre
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PostPosted: Mon Feb 27, 2006 4:17 pm    Post subject: Reply with quote

Beats all hell outta me.

I don't use it to dial anything but my remote stations.
That's long distance ISDN and it's not working.
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Hart
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PostPosted: Mon Feb 27, 2006 4:19 pm    Post subject: Reply with quote

our engineer's advice was to call your long distance service provider. Shocked

Wish I could be more help than that.
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Deirdre
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PostPosted: Mon Feb 27, 2006 5:49 pm    Post subject: Reply with quote

I appreciate your help!

Many, many thanks.
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Hart
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PostPosted: Mon Feb 27, 2006 6:12 pm    Post subject: Reply with quote

Does that mean you got it working?
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Deirdre
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PostPosted: Mon Feb 27, 2006 6:24 pm    Post subject: Reply with quote

No-- it just gave me the idea to call 611 tonight rather than wait and call corporate tomorrow.

Everything is OK in the circuit according to TelCo.
I'm all plugged in here-- all connexions are AOK.
I'll have to check the network interface in the morning and if it's still out, risk a service call.

AFTER calling corporate to see if they've paid the bill.
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Hart
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PostPosted: Mon Feb 27, 2006 6:35 pm    Post subject: Reply with quote

Quote:
after they paid the bill


We got burned that way once. A line running out to a transmitter and somebody forgot to pay the bill.

Good luck!
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Deirdre
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PostPosted: Wed Mar 01, 2006 6:52 pm    Post subject: Reply with quote

Some one or some thing generated a work order that disconnected my long distance in the C.O.

TelCo was here all afternoon.

I had to call corporate again and tell them something weird was happening. And dang! My remotes can't even dial in to ME any more. I've had my stations dialling me-- and it has worked until this afternoon.

Sucks.
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Christopher French
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Joined: 15 Jan 2006
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PostPosted: Wed Mar 01, 2006 7:28 pm    Post subject: Reply with quote

And I thought that putting 100 miles a day on my car to see mental health clients all over Hillsdale County was bad.
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kgenus
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PostPosted: Wed Mar 01, 2006 9:29 pm    Post subject: Reply with quote

Usually they verify any disco with a verbal, did that not occur? Also, out of curiousity, who is the provider?
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Deirdre
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PostPosted: Wed Mar 01, 2006 9:34 pm    Post subject: Reply with quote

No-- I don't hear it dial out.

The TelCo guy told me my Long Distance Provider was SBC.
I've never heard of 'em.
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COURVO
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PostPosted: Wed Mar 01, 2006 11:12 pm    Post subject: Reply with quote

SBC....

Used to be Southwestern Bell, then they changed their name to just SBC. It's not an acronym for anything. They were one of the baby bells based mostly in the midwest, including Texas...but with all the buyouts and mergers, the whole thing's been muddied.

SBC is now merged with AT&T. They're a major player in communications infrastructure

Tommy Lee Jones used to voice SBC's ads.

Courvo
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anthonyVO
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Joined: 09 Aug 2005
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PostPosted: Fri Mar 03, 2006 1:45 pm    Post subject: Reply with quote

Deirdre wrote:
Some one or some thing generated a work order that disconnected my long distance in the C.O.


Legally, there must be a "third-party verification" in order to switch any Regional or LD carrier (called LPIC and PIC within the industry). But there are ways around it.

Once you switch back to your preferred/correct carrier(s), call your LOCAL phone provider and request a "freeze" on your LOCAL (LEC), Regional (LPIC, pronounced el-pic), and Long Distance (PIC) carriers. It takes a minute, but any order that's issued will be rejected. Also, ask them to put a "password" on your account so that they have to ask for it before discussing your account or issuing any order requests.

See all those years of working at Darth Vader's phone company wasn't for nothin'

-Anthony
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Deirdre
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Joined: 10 Nov 2004
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Location: East Jesus, Maine

PostPosted: Fri Mar 03, 2006 2:05 pm    Post subject: Reply with quote

anthonyVO wrote:
Once you switch back to your preferred/correct carrier(s), call your LOCAL phone provider and request a "freeze" on your LOCAL (LEC), Regional (LPIC, pronounced el-pic), and Long Distance (PIC) carriers.


Thanks for the reminder Anthony-- but this time I didn't get "slammed".
Westwood One pays for the line and services. Someone there must have stupidly made the change.
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