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IVR rates

 
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Dayo
Cinquecento


Joined: 10 Jan 2008
Posts: 544
Location: UK

PostPosted: Tue Nov 02, 2010 1:29 am    Post subject: IVR rates Reply with quote

Hi all

Need to quote for 32 pages of dense packed IVR prompts for a major international corporation. Help! The projects we do here are usually much smaller in scale. Supplying voice only via ISDN.

What would be a sesnsible rate? Any clues much appreciated.

Many thanks
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 11049
Location: Portgordon, Scotland

PostPosted: Tue Nov 02, 2010 1:55 am    Post subject: Reply with quote

I did something like this quite recently for IBM and charged £200 per hour + VAT
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Dayo
Cinquecento


Joined: 10 Jan 2008
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Location: UK

PostPosted: Tue Nov 02, 2010 3:38 am    Post subject: Reply with quote

Thanks Philip
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Eddie Eagle
M&M


Joined: 23 Apr 2008
Posts: 2393

PostPosted: Tue Nov 02, 2010 11:26 am    Post subject: Reply with quote

$150 per finished minute
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Bruce
Boardmeister


Joined: 06 Jun 2005
Posts: 7932
Location: Portland, OR

PostPosted: Tue Nov 02, 2010 11:40 am    Post subject: Reply with quote

I'm choosing Eddie as my agent for my next IVR job.





B
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Darren Altman
Cinquecento


Joined: 17 Oct 2009
Posts: 551
Location: London, UK

PostPosted: Tue Nov 02, 2010 11:42 am    Post subject: Reply with quote

Eddie Eagle wrote:
$150 per finished minute


Um..... Really?
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Lizden
A Zillion


Joined: 04 Dec 2006
Posts: 8856
Location: The dark recesses of my mind

PostPosted: Tue Nov 02, 2010 1:32 pm    Post subject: Reply with quote

If you're only just recording the voice via ISDN, with NO editing, what Philip said is appropriate.

Eddie! Don't confuse the boy! Gasp
(But you can be MY IVR agent as well) Rolls Eyes Wink
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Liz de Nesnera O.A.V. ~ Livin' The VO Dream!
English/French Bilingual VO w/ ISDN
HireLiz.com / liz@hireliz.com
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todd ellis
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Joined: 02 Jan 2007
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Location: little egypt

PostPosted: Wed Nov 03, 2010 6:29 am    Post subject: Reply with quote

i don't know --- depending on the length of the prompt - numbers up/down - days & months up/down --- it could take a lot of prompts to equal 1 minute of finished audio!
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Lizden
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Joined: 04 Dec 2006
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Location: The dark recesses of my mind

PostPosted: Wed Nov 03, 2010 7:15 am    Post subject: Reply with quote

TOTALLY true! Laugh
...but IVR is almost never (I know never say never, but....) calculated on a "finished minute" metric

It's almost always on a "per prompt" or "per word" basis

But if you are just doing the recording and no editing, then giving a "per studio hour" rate works as well.
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Eddie Eagle
M&M


Joined: 23 Apr 2008
Posts: 2393

PostPosted: Wed Nov 03, 2010 9:34 am    Post subject: Reply with quote

It's what I actually charge and book. It does include editing. If they want music it's extra!
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