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Client Questionares

 
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Living Culture
Contributore Level V


Joined: 14 Oct 2007
Posts: 189
Location: Taipei

PostPosted: Sat Mar 27, 2010 9:47 am    Post subject: Client Questionares Reply with quote

I just got a client asking me to fill out a Request For Proposal sheet. A lot of it is normal contract mumbo jumbo, but after that goes much further-FOUR pages of questions...

The length itself was not that annoying, but it includes Q's like:

How many years have you been trading?
What was your turnover in the twelve months to Dec 2009
What was your turnover in the twelve months to Dec 2008
What was your profit in the twelve months to Dec 2009
What was your profit in the twelve months to Dec 2008
What level of professional indemnity do you hold?
What level of public and product liability do you hold?

Some of these are willingly discussed with peers, but to a client, I'd think it went into the NOYFB realm.

Anybody else get these?
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 11075
Location: Portgordon, Scotland

PostPosted: Sat Mar 27, 2010 10:33 am    Post subject: Reply with quote

The response ought to be "Happy to oblige with the information requested on receipt of your answers to the same questions" but I suspect what you should do is delete and ignore.

How many years have you been trading? RELEVANT - Are you reliable?
What was your turnover in the twelve months to Dec 2009 - Not relevant as you will in effect be lending the client money by supplying work BEFORE pay.
What was your turnover in the twelve months to Dec 2008 - See above
What was your profit in the twelve months to Dec 2009 -See above
What was your profit in the twelve months to Dec 2008 - See above
What level of professional indemnity do you hold? - They would sue you for what exactly? Possibly relevant
What level of public and product liability do you hold? They would sue you for what exactly? Possibly relevant ....

Send this ....

How many years have you been trading? 12 years
What was your turnover in the twelve months to Dec 2009 - $2,458,345
What was your turnover in the twelve months to Dec 2008 - $1,867,233
What was your profit in the twelve months to Dec 2009 - $1,744,233
What was your profit in the twelve months to Dec 2008 - $1,432,675
What level of professional indemnity do you hold? $50,000,000 with $5,000 deductible
What level of public and product liability do you hold? max $25,000,000 per claim $10,000 deductible

Note - Information supplied by third party consultancy based upon pretty p*ss poor evidence.
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Living Culture
Contributore Level V


Joined: 14 Oct 2007
Posts: 189
Location: Taipei

PostPosted: Sat Mar 27, 2010 11:13 am    Post subject: Reply with quote

Quote:
The response ought to be "Happy to oblige with the information requested on receipt of your answers to the same questions" but I suspect what you should do is delete and ignore.

I'm in 2 minds, I do want to just delete it, but they are a large company and my localization work has been picking up of late. I'm surprised you didn't get same form, this is a UK based co.

Some of the questions could be relevant, but just not necessary. Like what kind of consoles do you have....etc. This would be acceptable from a band or solo artist who knows what they want (or more likely have bought into halo effect on certain items) but for an advertising company where more that likely nobody will know the difference between an XLR jack and a TRS jack....I don't see the point.


Quote:
Note - Information supplied by third party consultancy based upon pretty p*ss poor evidence.

lol..that is inline with footnote I considered; "profit not strictly cash based, but includes karma fulfilment from Jupiter being aligned with Saturn in '09, and some really nice cash surprises from my mum for my bday"
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Diane Maggipinto
Spreading Snark Worldwide


Joined: 03 Mar 2006
Posts: 6679
Location: saul lay seetee youtee

PostPosted: Sat Mar 27, 2010 11:16 am    Post subject: Reply with quote

Trading ... pokemon cards?*






*reply influenced by resident 6 year old ...
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Living Culture
Contributore Level V


Joined: 14 Oct 2007
Posts: 189
Location: Taipei

PostPosted: Sat Mar 27, 2010 11:26 am    Post subject: Reply with quote

Quote:
*reply influenced by resident 6 year old ...

Another idea, I could let my 2-year old take care of the replies.... if its anything like what she did to my internet banking, it should be entertaining.
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 11075
Location: Portgordon, Scotland

PostPosted: Sat Mar 27, 2010 11:54 am    Post subject: Reply with quote

Being serious now. Without asking you disclose information about the client and job to perfidious lurkers there isn't really anything constructive to be said other than, in 20 years as a Voiceoversit I have never been asked to disclose the kind of information required in the questionaire you have been sent. I suspect it is part of the supplier vetting procedure which is applied to everyone from the company building the new airliner to the cleaning contractor at the Basingstoke office who works 4 hours per week while her kids are at her Mum's. Is the job worth honest disclosure? Are you embarassed by what you would have to disclose?(Don't answer that here, but ask yourself). Who they are hiring and who they think they are hiring could be 2 entirely different things, as such things are unlikely to proceed to the "you earning stacks of cash stage". This may be one of those damned if you do and damned if you don't deals.
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Living Culture
Contributore Level V


Joined: 14 Oct 2007
Posts: 189
Location: Taipei

PostPosted: Sat Mar 27, 2010 12:15 pm    Post subject: Reply with quote

Quote:

I suspect it is part of the supplier vetting procedure which is applied to everyone from the company building the new airliner to the cleaning contractor at the Basingstoke office who works 4 hours per week while her kids are at her Mum's

This could very well be the case. But still lots of irrelevant questions unless they were my accountant or marketing firm. As an "advertising implementation agency" they could also just be collecting info for survey purposes.

My favourite question " name 2 of your competitors..." I love that one. I often give out info for competitors when a client needs something that I cannot provide, but just freely telling people doesn't gel with me at all.
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Philip Banks
Je Ne Sais Quoi


Joined: 20 Jun 2005
Posts: 11075
Location: Portgordon, Scotland

PostPosted: Sat Mar 27, 2010 12:58 pm    Post subject: Reply with quote

The clincher! This is not a genuine work enquiry.
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Deirdre
Czarina Emeritus


Joined: 10 Nov 2004
Posts: 13023
Location: Camp Cooper

PostPosted: Sat Mar 27, 2010 2:40 pm    Post subject: Reply with quote

Quote:
name 2 of your competitors


"There are none. I'm the only [your name here]-flavored voice in existence."
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Dan-O
The Gates of Troy


Joined: 17 Jan 2005
Posts: 1638

PostPosted: Sat Mar 27, 2010 2:57 pm    Post subject: Reply with quote

From my experience, this looks like the government vetting process for acquisition. When looking new suppliers for a new product or service; their laws and regulations require them to locate multiple vendors and find the differences between them to figure out which would be the cheapest, most reliable and have the highest quality. This really standard stuff for contractors and sub-contractors.


/Right, Eric? (Inside joke.)


Last edited by Dan-O on Sat Mar 27, 2010 3:03 pm; edited 1 time in total
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EricSouer
Contributor III


Joined: 18 Jun 2007
Posts: 86
Location: Charlotte, NC

PostPosted: Sat Mar 27, 2010 3:03 pm    Post subject: Reply with quote

Laugh Yes Dan, that looks to be a fair guess. lol
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anthonyVO
14th Avenue


Joined: 09 Aug 2005
Posts: 1470
Location: NYC

PostPosted: Sat Mar 27, 2010 3:27 pm    Post subject: Reply with quote

Some companies adhere to ISO standards when hiring independent contractors. The questionnaire is part of their ISO requirements.

The problem is that companies that follow ISO standards, while they mean well, don't understand the limited liability of the voice-over artist as independent contractor. Explain this to them and you might have some luck in circumventing this.

-Anthony
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Lance Blair
M&M


Joined: 03 Jun 2007
Posts: 2281
Location: Atlanta

PostPosted: Sat Mar 27, 2010 8:54 pm    Post subject: Reply with quote

Good gravy...I understand why some companies would ask these questions, but an "advertising implementation agency" should have better sense than to ask this of a VO or other such freelancer. Blow 'em out the door, they're just going to be a pain to deal with.
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Living Culture
Contributore Level V


Joined: 14 Oct 2007
Posts: 189
Location: Taipei

PostPosted: Sun Mar 28, 2010 7:31 am    Post subject: Reply with quote

Thanks for all the input! I wouldn't have bothered at all if I hadn't had a standard "sample&rates" query from their US counterpart a few months ago.

I decided that I'll just fill in what I think needs to be filled in and make a note that "all pertinent info has been supplied". This goes against my usual way of doing things; like in a post of Kafer's about supplying information, I have been in same position with people responding without all necessary info.

It just struck me. There is no demo request at all. So if I happen to have a 2000 channel Neve console and net $22K per month do I automatically get the gig?
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