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Stormtrooper 7 · Posted: Fri Feb 28, 2014 2:52 pm Post subject: Windows 8.1 Debacle...

You guys are gonna love this.

I posted a thread in the gear section wanting to know of any known conflicts with older software on Windows 8. Or 8.1. Well I guess I will never find out. I set up my new computer Sunday evening. Upon setting it up you are asked to enter a new email address and password in order to finalize the setup. Done. Wrote it all down and such. Spent maybe 2 hours poking around to get a feel for it. Not impressed.

So last night I’m going to play around with it some more. Email; check. Password…. Doesn’t match their records. Ok. How about this one? No. Ok. Then this one. It has to be. No. I click ‘forgot password’…

Here’s where it gets good.

A note pops up, ‘to change your password go to xxx url online to do this’…. Really? I can’t even get past this screen to go to the web.

Luckily I have other ways to get there. So I go to another computer, type in the url. It asks for my email and password for the account… I don’t have the password. Again, ‘change password’. It gives me an option to enter my 7 digit security code. I didn’t get a security code when I set it up. So I click ‘don’t have one.’ Back to the previous screen. The option of ‘I no longer use these email addresses’ is there. So I click it. Then I am asked to fill out a form with every possible form of info there is to set up a new account. Including the subject lines of the last 3 emails I sent from the account, plus… previous passwords. Hello. I didn’t even get a chance to send any email from it, or change passwords. It was a new account. Also they needed my xbox live account number and credit card info. I don’t have an xbox and never had to enter a credit card. So I click ok with the limited info I had, all wasn’t required. Email is sent to a different email address of mine for pw change. It says… you didn’t give us enough information. You will need to resubmit a new form with more details…

O…M…G… Back to the original page. I try it again. Then it tells me that the account has been locked due to multiple attempts to access it, contact customer service here. I click the link. ‘Enter your email and password for your account’…. WHAT THE…. ?! Geez… I DON’T have the password. So I click ‘forgot password’ and…. Back the same form I was on….

I call customer service and after 10 minutes of menu options and such I get the IT department and I’m informed that the password can’t be reset over the phone you have to log in and do it online… I went over the edge. They didn’t even listen to a thing I said. If I didn’t have another computer to get on the internet to get the number, I wouldn’t even be talking to them . So.. I’m sorry we can’t do that here.

So how then?

Go to this xxx url and fill out the necessary information and you should be set.

I do. On that url?... “Please enter your email and password”…. H-O-L-Y Cow… Click ‘forgot password’ and get the original form for all of my vitals, yet again…

I am now to the point of popping in my Windows 7 software and wiping the piece of crap OS off of there. I know this is pretty much only a CYA for them and my privacy doesn’t really mean anything.

I usually wait for every other version of Windows to come out where the issues are gone, 98, XP, 7… I did it to myself this time.

You can eliminate the login screen, but guess what…? You have to log in to do it.

This would be funny. Well… In a way it is.

georgethetech · Posted: Fri Feb 28, 2014 7:09 pm Post subject:

mac
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ccpetersen · Posted: Fri Feb 28, 2014 7:43 pm Post subject:

wont' work. iOs and OSX get hacked, too.
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Stormtrooper 7 · Posted: Fri Feb 28, 2014 7:45 pm Post subject:

I know. That's what all my friends tell me. I am almost done with Windows.

heyguido · Posted: Sat Mar 01, 2014 2:13 am Post subject:

Where Windows is concerned... It's every other release... Ninja

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Lee Gordon · Posted: Sat Mar 01, 2014 8:22 am Post subject:

Like Star Trek movies.
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Charlie Channel · Posted: Sat Mar 01, 2014 9:25 am Post subject:

SkinnyJohnny · Posted: Sat Mar 01, 2014 5:41 pm Post subject:

Don't feel as bad as HE does about it!

http://www.newyorker.com/online/blogs/borowitzreport/2014/02/gates-spends-entire-first-day-back-in-office-trying-to-install-windows-81.html
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Stormtrooper 7 · Posted: Sat Mar 01, 2014 6:14 pm Post subject:

Hay John, It's good to see that I'm not alone on this.

This was really funny.

Laugh

I'm really looking into Mac stuff. I have a friend that uses nothing but, so we'll see where I end up.
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Eddie Eagle · M&M Joined: 23 Apr 2008 Posts: 2393

You might try windows 8 instead of 8.1.
Also make sure you do manual updates and do not update to 8.1

-SOS · Posted: Sun Mar 02, 2014 9:26 am Post subject:

Sometimes, clearing the cache will work for this kind of "unrecognized" password issue.

But, I ain't no expert.
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Foog · Posted: Tue Mar 04, 2014 3:26 am Post subject:

After reading this thread I am really glad I never upgraded to 8.1 on the new(ish) laptop.

cheers,
Andrew Fogarasi