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When your system goes down.

 
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Dan-O
The Gates of Troy


Joined: 17 Jan 2005
Posts: 1638

PostPosted: Thu Nov 03, 2005 1:50 pm    Post subject: When your system goes down. Reply with quote

I had to call Didgidesign today. My 002 Rack was losing its firewire connection about minute after I would begin to record, then would come back online a minute to 10 minutes later. The shop guy said it sounds like the power suply ins't staying constant.

Have you ever had this or heard of this happening?

Looks like I have to ship it out for repair and I don't know how long it will take. Any advice on what I should do in the meantime?
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Deirdre
Czarina Emeritus


Joined: 10 Nov 2004
Posts: 13023
Location: Camp Cooper

PostPosted: Thu Nov 03, 2005 2:08 pm    Post subject: Reply with quote

Did you check the DUC?

I wonder if the's the ever-present "harness issue".

http://duc.digidesign.com/
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anthonyVO
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Joined: 09 Aug 2005
Posts: 1470
Location: NYC

PostPosted: Thu Nov 03, 2005 2:23 pm    Post subject: Re: When your system goes down. Reply with quote

Dan-O wrote:
I had to call Didgidesign today. My 002 Rack was losing its firewire connection about minute after I would begin to record, then would come back online a minute to 10 minutes later. The shop guy said it sounds like the power suply ins't staying constant.

Have you ever had this or heard of this happening?

Looks like I have to ship it out for repair and I don't know how long it will take. Any advice on what I should do in the meantime?


Yup. It's most likely the power supply to your firewire drive, NOT your 002. I have the same problem now for 6 months Gasp

The power switch on the drive is sometimes cheap, and won't give a hard enough click, so after a while the contacts start to wear and you lose power for an instant - in which case, you lose your connection.

-Anthony
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Dan-O
The Gates of Troy


Joined: 17 Jan 2005
Posts: 1638

PostPosted: Thu Nov 03, 2005 2:31 pm    Post subject: Reply with quote

Quote:
Yup. It's most likely the power supply to your firewire drive, NOT your 002.


Anthony, what your saying is that it's my computer, not my 002, right?
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Deirdre
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PostPosted: Thu Nov 03, 2005 2:36 pm    Post subject: Reply with quote

Dan-o

Are you using an outboard FW Drive?
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Dan-O
The Gates of Troy


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PostPosted: Thu Nov 03, 2005 2:44 pm    Post subject: Reply with quote

Outboard - meaning a seperate piece of hardware? The connection I have is in the back of my computer. (First time hearing the term, sorry.)
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anthonyVO
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Joined: 09 Aug 2005
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PostPosted: Thu Nov 03, 2005 2:55 pm    Post subject: Reply with quote

I think I may have misunderstood. I was under the impression that you're using an external (outboard) firewire Hard Drive as your audio drive. But I forgot that the 002 connects to your computer via Firewire - is that what you're referring to?

In any case, many times a loss of firewire connection DOES indeed mean loss of power if even for an instant.

Sorry for the confusion.

-Anthony
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