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My Skype phone patch pooped out -- help!

 
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Kristin Lennox
Flight Attendant


Joined: 30 Apr 2011
Posts: 858

PostPosted: Tue May 14, 2013 8:18 am    Post subject: My Skype phone patch pooped out -- help! Reply with quote

I had a session this morning, and was going to do it via Skype, as I have many times before... and for some reason, I couldn't switch the input/output from my computer to my microphone and headphones in the booth!

MUY EMBARRASSING! Mortifying, really. Embarrassed The client understood completely, and we used a cell phone instead, but I'm highly annoyed at myself. And now I need to fix it before I do anything else.

Would some Tech Guru care to help me trouble-shoot the problem, in real time on Skype...? I've already rebooted the computer, so the problem lies within, I guess... I would be forever grateful...
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Fran McClellan
The Thirteenth Floor


Joined: 15 Feb 2010
Posts: 1314
Location: Middle of Nowhere, PA

PostPosted: Tue May 14, 2013 8:26 am    Post subject: Reply with quote

I can test with you and try to troubleshoot, but I'm definitely no guru, so I can't promise anything Uncertain - franmcclellan is my skype handle
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Kristin Lennox
Flight Attendant


Joined: 30 Apr 2011
Posts: 858

PostPosted: Tue May 14, 2013 8:42 am    Post subject: Reply with quote

Fran walked me through my stupidity. Crisis averted.

THANK YOU, FRAN! Laugh
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Scott Lyle
Contributor IV


Joined: 27 Jul 2010
Posts: 109
Location: Greensboro, NC, home of the ACC

PostPosted: Tue May 14, 2013 10:25 am    Post subject: Reply with quote

glad it worked out for you! would you mind sharing the fix? it would be great to refer to when needed!
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Rob Ellis
M&M


Joined: 01 Aug 2006
Posts: 2385
Location: Detroit

PostPosted: Tue May 14, 2013 10:33 am    Post subject: Reply with quote

I'm guessing it had something to do with the settings on your interface, or
you were using a different interface than you normally do
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Kristin Lennox
Flight Attendant


Joined: 30 Apr 2011
Posts: 858

PostPosted: Tue May 14, 2013 11:18 am    Post subject: Reply with quote

Never mind - I'm going back to bed.

The audio/video preferences are on my SKYPE, not Audacity... but the problem still was that the audio/video tab was not there when I was skyping with the client.
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Last edited by Kristin Lennox on Tue May 14, 2013 11:32 am; edited 1 time in total
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Rob Ellis
M&M


Joined: 01 Aug 2006
Posts: 2385
Location: Detroit

PostPosted: Tue May 14, 2013 11:32 am    Post subject: Reply with quote

from that list can you choose "interface"?

If you haven't already, that would be my next step
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Kristin Lennox
Flight Attendant


Joined: 30 Apr 2011
Posts: 858

PostPosted: Tue May 14, 2013 11:35 am    Post subject: Reply with quote

Rob, I edited my stupidity. Again.

I think maybe I was in System Preferences instead of Skype. Or Audacity preferences....

Or maybe I shouldn't have had those shots of whiskey before the session...

Shocked
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